African art: We offer unique African findings and African tribal art. Highly collectible and beautiful, many of these pieces are one of a kind and have a genuine ceremonial or daily usage history. Our authentic selections represent the culture and craftsmanship of Angola to Zaire, from Ashanti to Zulu. African art was not created for decorative purposes. It was to be used on either a daily basis or in ceremonies. Mostly all of our selections have been used. That in part is what makes them authentic. So if you see that your selection has markings or scrapes etc., rest assured that this is because it is in it's original condition and was actually used in its related function. CUSTOMER SERVICE NUMBERS and PHONE ORDERS Please send money orders to Authentic Africa 66 St. Nicholas Place, #A65 New York, NY 10032 (646) 271 9995 or (212) 690 1645 As of 1/1/12 We are only accepting PayPal and USPS money orders as payment options.You do not have to have a PayPal account. Upon ordering you will receive an easy payment link. Fax: (212) 690 1645 Any questions? Just call!! EMAIL ADDRESSES: authenticafrica@mail.com POLICIES: The ability for our customers to order safely, securely and privately is a major concern for us at Authentic Africa. We have taken out the following policies to ensure that this is achieved. SECURITY: The ability for our customers to order safely, securely and privately is a major concern for us at Authentic Africa. We have taken out the following policies to ensure that this For added in-house security ONLY the owner of the company (Kim Johnson) has access to your personal and credit card information. In other words we enforce "the strictest limit of employee access" to your information. PRIVACY: At no time will any information regarding you or your order be disclosed or sold to any outside organization. Authentic Africa does not do business with direct marketers or mailing list companies. The information that you provide us with is for us only!!! GUARANTEE and RETURNS: For any reason that you are not satisfied with your selections, all of our items except jewelry selections carry a 3 day money back guarantee, less shipping an insurance charges. You must contact Authentic Africa within 3 days of delivery to notify us of your intent. The item must be received in the same condition in which it was sent to be accepted back and monies refunded. Refunds will not be given if the merchandise is not returned. If you receive your package in a damaged condition please contact us quickly. If the damage was the fault of the carrier you will be refunded as soon as they reinburse us. We will be in close contact with you during the entire process. To prevent deception we must be notified of all jewelry item returns within 1 day of delivery. We not responsible for cracks that may occur in any of our wooden pieces after a 30 day period. No returns on CDs. Any questions? Just call!! PAYMENT TYPES: As of 1/1/12 We are only accepting PayPal and USPS money orders as payment options. Layways subject to approval. No refunds given on layaways. ORDERING: You may order on-line, without worry, our site is secure or you may phone or fax in your order to us, 24 hours, 7 days a week. When you place an order on our site you are NEVER automatically charged. We review the order first to make sure the item(s)is in supply and to see if there are any other concerns such as an item that needs to be shipped using cost effective measures. Please see below. If everything checks out you will receive a confirmation eail from us. SHIPPING: If you order directly from our site Fedex or USPS is used. For large items and international orders cost effective shipping is available via airplane direct or by sea cargo. We ship anywhere! The choice is yours. Cost Effective Shipping: Certain items because of weight or dimensional factors must be shipped in a special manner such as in a crate which we will build. Sometimes the package must ship by private truck freight or placed on a plane. These factors will be discussed in full and all charges made known before the order is executed. If you order via fax using the Fax Order Form please indicate your shipping choice or USPS will be used. International Orders Option - Email us and include the Item number and quantity.The rate will be emailed to you ASAP! Email address: authenticafrica@mail.com TAX RATE: Sales Tax on NY orders only. QUESTIONS: Please call our customer service number at (646) 271 9995 Fax: (212) 690 1645 or E-Mail us with any questions that you might have. authenticafrica@mail.com